LeadDesk vs. Myphoner
All businesses are unique and require different tools, & at Myphoner, we understand that. The point of this comparison isn't to bash LeadDesk but to help you understand what problems we're trying to solve.
 |  | |
|---|---|---|
| Target Team Size | > 100 | < 50 |
| Trial | ||
| Free Version | ||
| Price | Starting From $89 | Starting From $19 |
| Contract Length | Yearly | Monthly or Yearly (discounted) |
| Budget | Expensive | Best Value |
| Support | Not 24/7 | 24/7 on all plans |
| Ideal Workflow | Complex | Simple |
| Lead Queue | ||
| API | Only Advanced Plans | |
| Auto-dial | ||
| Predictive Dialer | ||
| VoiP | Built-in & 3rd parties | Built-in & 3rd parties |
| SMS Integration | Only Built-in | SMS-iT, Twilio, MessageBird |
| Time Tracking | ||
| Call Center Tools | Complex | Simple |
| Capterra Reviews | 7 | 93 |
| Mobile App | Push To Mobile | |
| Custom Branding | ||
| Intelligent retry strategies | ||
| Reporting Analytics |
LeadDesk vs. Myphoner - The Game Changers
- Built-in Analytics
Myphoner reports to enable you to catch any issues with our built-in analytics easily.
With our agent & campaign reports, you can easily compare any date ranges & quickly grasp improvements or deviations.
- Choose Your Own VoIP
You can use our built-in dialer with Myphoner Voice or Twilio, or any VoIP solution with click-to-call.
We believe in giving you a choice to use the provider you prefer.
- Integration Friendly
We understand that an outbound solution is only 1 part of your tech stack.
This means we understand that you need to integrate with many apps. We give you the power to do just that on all plans.
The Verdict
LeadDesk is the right choice if:
You run a large contact centre
You need an all-in-one solution for your sales & customer service
You are looking to utilize different types of dialers for your team
You have a high budget and want to be locked into year-long contracts
Myphoner is a great LeadDesk software alternative if:
You need an easy way to qualify leads
You're looking for a solution that does just one thing and does it well
Your team is growing and needs to be agile enough to make workflow changes quickly
You value a cost-effective tool that allows you to be agile
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What our clients say about us
“Easy to use and simple but it still manages to offer an advanced toolkit for lead management. No need for heavy and overpriced lead management software anymore :)”
“Myphoner provides complete transparency on how each agent is performing and how effective our campaigns are.”
“Myphoner is a must have for cold calling. It's one of the most simple and efficient tools I have ever worked with. The few times I had questions the customer service helped me out in minutes!”
General FAQ Myphoner or LeadDesk
- Is Myphoner a LeadDesk Contact Center alternative?
When you compare LeadDesk to Myphoner, you'll notice that LeadDesk is more suited for larger companies with complex needs.
While Myphoner is designed for smaller companies and tools that help such agencies create agile workflows that suit their client's needs.
Depending on your needs, you'll need to decide for yourself the best solution for your business's needs.
- Does LeadDesk offer monthly and yearly contracts?
LeadDesk contracts & pricing can be opaque. Currently, their contracts are yearly only.
Myphoner offers both monthly & yearly contracts; the choice is yours.
- How does LeadDesk pricing stack up?
LeadDesk is on the upper end of pricing within the market. They, however, have a specific niche: large contact centres providing them with many features. This shows us the reason for their growth and ability to charge as they do.
- What does built-in VoIP mean?
Simply put, the ‘phone system’ is built into the application without needing a 3rd party provider.
The benefit of having the option to use a 3rd party and inbuilt VoIP means that you have the flexibility to use the right provider depending on your needs.
LeadDesk offers an in-house VoIP system on all accounts; if you want to add your provider, you would need to be on the Advanced Plan for €129 per user per month.
Myphoner offers the flexibility of choice from our Basic Plan, starting at €19 per user per month.
- How does the LeadDesk software API offer work?
LeadDesk only offers access to their API in the Advanced & Enterprise plans, so starting at €129 per user per month, you can get access to their API.
Here at Myphoner, we take a different approach as we understand how powerful integrations can be. You can integrate with our partners (such as Zapier, Make or Zoho Flow) starting with our Basic plan.
If you want access to our API, you can simply work on our Plus or Premium plans, starting at $35 per month.