Do Predictive Dialers Lead To More Sales?
Understand the difference between a predictive dialer & a power dialer and learn which dialer is best for your business
By Jeppe Liisberg
Tired of complex tracking systems that drain your resources? Myphoner enhances lead management with intuitive tracking, allowing you to focus on growth while keeping your costs low.
Myphoner is a unique tool for outbound sales, combining a lightweight sales CRM with a superior lead queue and power dialer into an easy, but efficient, lead tracking solution for sales teams.
You can set up automated capturing of leads from your lead generation efforts to quickly and easily start the sales process when new leads drip into your pipeline.
With features like our dynamic lead distribution, accessible performance insights and activity reports as well as an open API and Zapier integration, Myphoner will allow you to increase automation and transparency and get results that matter for in-house product sales teams as well as agencies.
Lead tracking is the process of following a sales lead through the sales pipeline until it becomes a customer, keeping track of activity and enhancing lead information during the process. Some also call it prospecting.
The approach to lead tracking differs from system to system, where some weigh reporting over workflow and others vice versa. Either can be a pain whether you are an agent, an analyst, a client or a manager.
At Myphoner we value simplicity and our focus is on a system that's easy-to-use while keeping advanced functionality under the hood as much as possible. We've created a simple way of controlling required information through the different steps of your pipeline and compiled a set of reports that gives you all the transparency you need while keeping agents efficient.
Definitely recommend Myphoner to other startups, a great tool, easy to use, affordable, makes all the pain go away when it comes to cold calling and as a start-up, you’ll get the most bang for your buck.
We have customers in many sectors
Our customers span a range of industries, all drawing benefits from using our unique lead tracking solution.
Some of those industries are mentioned in this list.
Through zapier.com, Myphoner provides easy integration of more than 3,000 services and tools.
When deciding on and setting up a new lead tracking system, it’s essential to make sure you are easily able to get leads from all different sources into the pipeline: whether generated from social media, a webpage, email or others.
With Zapier, you can connect your lead generation source with Myphoner in just a few clicks. New leads will then be automatically transferred into Myphoner.
In Myphoner, we group leads into lists - a simple way to keep your data organised.
You can view lists as campaigns, steps in your pipeline or any other term that accommodates the way you work with leads.
One way of organising leads that are being tracked from different lead generation sources is to create a single list for each lead source.
In our reports, you will then be able to compare the performance and activity on each list of leads separately.
During prospecting, you can move leads through different lists that comprise the steps of your pipeline, as you see fit.
Part of prospecting is the collection of relevant data about a lead.
Myphoner helps agents remember to collect required information, by setting rules for what fields must be filled before certain actions can be taken on your leads.
This way you can ensure that leads entering a new stage of the pipeline has all the required information, needed for further processing.
Using our lead segmentation functionality, you can handle several marketing campaigns that each span multiple sources.
To do this, just have Myphoner collect leads from each campaign into a corresponding list, marking them with their source and then segment the list by source.
Segments in Myphoner are very powerful. You can segment based on multiple criteria and delegate each segment to different agents.
Once you have organised your incoming leads, Myphoner’s queue will take care of the rest.
When there are multiple agents, the queueing system will make sure each agent gets the next lead in the queue - except those that have been claimed or are currently being called by other agents.
Claimed leads are those that have been reached by an agent and should thus be followed up on by that same agent. Our claiming settings are flexible and adjustable, and have sensible defaults.
Our queue provides dynamic lead distribution, which has proved to work well for hundreds of teams. Of course, it is also entirely possible to divide leads into more lists and/or segments and assign agents one list each - a more traditional form of lead distribution.
Persistent followups are crucial to success, but remembering to follow up should be the work of a machine, not an agent. That's why we've baked it right in to our scheduler.
To be productive, agents must never miss a lead. Leads should be presented so that agents can put their energy into the sales pitch, rather than worrying about whether there was a better lead to call.
The Myphoner queueing system inspires confidence – it selects the best lead, determining which one to call next. No need to go fishing for leads ever again.
The agent decide whether the followup should occur on a particular day, at a specific time or after a set amount of time has passed.
Once converted, you can pass won leads on to your corporate CRM, or elsewhere.
It’s just like bringing new leads in through integrations.
Though we have features in place to function as a light-weight CRM system, it's likely that you want to pass won leads on to the rest of the organisation.
Once again using Zapier, you can trigger the creation of a new customer, deal or opportunity in your CRM as soon as a lead is marked as "Winner" in the last step of your pipeline.
With our powerful sales reports, you can easily track activity and calls at all times. You can scope the report by several parameters, including agent, call result and timeframe. This makes it easy to, for example, investigate what happened with all the calls Tom made today that resulted in a lost lead.
Group client data in secure data silos, manage agent access across clients and create a branded experience for your customers.
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