Yes, you can cancel anytime with no questions asked. Of course your feedback is always welcome - even before you decide to cancel.

Yes. Your data is transported over encrypted lines and stored in encrypted databases in the secure Amazon cloud. We backup daily and store backups in a secure vault for a couple of months.

We have appointed a DPO (Data Protection Officer) whose role is to ensure ongoing compliance monitoring along with plus assuring the interaction with both Data Subjects as well as Supervisory Authorities as needed.

We understand that GDPR is an ongoing project and we are always striving for compliance.

No. Our prices are fair and square. The value you'll get from using Myphoner is far beyond the price we charge for it.

No - Myphoner usage is based on seats. This means that each seat is charged equally, account owners/managers can decide which features should be enabled for each user.

This pricing model allows us to focus on building solutions that not only provide new features for agents but also create a robust set of tools for managers.

At the end of the day, whether you are using Myphoner for calling, reporting or coaching your team, you are receiving value from the platform.

As per our terms we do not offer refunds. However, we do have a fair usage policy which means we add credits to your account when you remove seats.

We do, however, have a practice of refunding any remaining credits upon request, when cancelling your account.

We strongly believe that providing a premium support experience is a differentiator and we strive to deliver fast, efficient and accurate support to everyone.

We offer premium support via email and in-app chat for managers, along with access to our helpdesk with videos and articles describing all features and koncepts in Myphoner.

We support any VoIP provider that has a softphone with click-to-call functionality, we also have a direct integration with Twilio in our dialler. For more information see our help article on how to activate the dialer.

With custom branding, you can change the colour palette of Myphoner and add your own logo, Myphoner becomes branded to you.

Whereas Whitelabel removes any and all mention of Myphoner including the URL, links to documentation and support. Giving you the opportunity to resell Myphoner or simply provide a complete in house branded experience to your team and clients.

Each plan is designed for specific business types, in general, Basic is for solopreneurs and small businesses, whereas a product/service business would get the most out of the Plus plan and an agency prospecting for their clients would need the Premium Plan.