PhoneBurner vs. Myphoner
Uncover Your Ideal Sales Dialer – Make an Informed Choice
Choosing the right power dialer for your sales team is a crucial decision that can significantly impact your business's efficiency and success. With a multitude of options available, it's easy to get lost in a sea of features and pricing plans.
In this comprehensive comparison, we pit two leading power dialers – PhoneBurner and Myphoner – against each other. We'll delve into their key differences, pricing structures, feature sets, workflows, support systems, and user interfaces.
We aim to provide you with a clear, objective overview, helping you make an informed decision on which tool best aligns with your team's needs and objectives.
Whether you're managing a small team or leading a large sales operation, this guide is designed to illuminate the strengths and considerations of each platform, paving the way for a choice that truly fits your sales strategy.
Key differences and show stoppers
Coverage: Choose Myphoner for international calls as PhoneBurner only supports calls within the US and Canada.
Business Type: For large B2C operations with high volume and low connect rates, PhoneBurner is the preferred option. Whereas B2B start-ups who want to grow their business, like Monsido did, will find Myphoner more comprehensive.
Agency Needs: Myphoner is better for agencies requiring complete data silos, advanced reporting, dedicated client login, and custom branding.
CRM Integration: PhoneBurner offers more extensive two-way CRM integration. However, you can explore whether Myphoner's base integration capabilities through Zapier, Zoho Flow, Integrately, or Make meet your needs.
Reselling & White Labeling: If you plan to resell the software in your niche, Myphoner offers complete whitelabeling, whereas PhoneBurner provides branded workspace options.
Similarities between PhoneBurner and Myphoner
Both PhoneBurner and Myphoner feature single-line power dialers, enhancing performance to up to 80 calls per hour. Notably, some agents achieve over 100 calls per hour, although this may indicate low-quality leads with more voicemails or a lower connect rate.
Each platform is designed for remote work. They are cloud-based with browser-based dialers, requiring only a browser, headset, and internet connection. Additionally, Myphoner offers Time Tracking, with detailed time reports available in its Plus and Premium plans.
Pricing breakdown
In the pricing comparison between PhoneBurner and Myphoner, each platform adopts a distinct model. PhoneBurner offers unlimited minutes but comes with a higher subscription fee. In contrast, Myphoner has a lower subscription cost but charges per minute for calls.
- PhoneBurner's base plan is priced at $149 with unlimited calls in the US. Comparatively, Myphoner's most economical option is $25, with call charges at $0.0218 per minute in the US. This rate means Myphoner remains more cost-effective until reaching 5,688 minutes (or about 95 hours) of calls per month. Myphoner also offers 60-day recording retention, versus PhoneBurner's 30 days, and includes SMS integration in its base tier.
- At their mid-tier, PhoneBurner's $179 plan becomes more affordable only after 6,600 minutes (110 hours) of calls per month compared to Myphoner's $35 option. While PhoneBurner includes features like live monitoring and coaching, Myphoner adds time tracking, inbound calls, and lead recycling.
- The top-tier plans continue this trend. PhoneBurner's plan at $199 becomes the cheaper option after 6,422 minutes (107 hours) of calling, offering unlimited call recording storage and additional features like 1,000 SMS messages and phone support. Meanwhile, Myphoner's top tier at $59 includes live monitoring and training, subaccounts, and options for custom branding and whitelabelling.
This analysis shows that PhoneBurner tends to be more cost-effective for operations with extremely high call volumes. In contrast, Myphoner often presents a more economical option for those with moderate calling needs. Specifically, each user would need to exceed approximately 6,000 minutes (or make up to 8,000 calls) per month before PhoneBurner becomes the more cost-effective choice.
Feature breakdown
In assessing PhoneBurner and Myphoner, it's crucial to delve into the specifics of their features, especially since they diverge significantly across their tiered plans.
While both platforms have three main tiers, the similarities largely stop there, with each offering distinct features at different levels.
For instance, PhoneBurner limits the number of contacts you can import monthly, whereas Myphoner includes inbound calls in its Plus plan, a feature available only in PhoneBurner's Premium tier.
Additionally, live monitoring and training are provided at different tiers in both services, and Myphoner exclusively offers whitelabeling.
These variances highlight the importance of a detailed comparison to truly grasp which service aligns best with your needs.
 |  | |
|---|---|---|
| Coverage | US & Canada only | Worldwide |
| Support | 24/7 tickets, phone for Premium | 24/7 email and chat on all plans |
| Duplicate handling | On demand, simplistic | Always on, multiple options |
| Live monitoring & training | Mid-tier and up | Premium only |
| Contact import limit | 10-50,000/month | Unlimited |
| Email Integration | ||
| SMS Integration | Premium plan only | |
| Time Tracking | ||
| Capterra rating | 4.9 (112 reviews) | 4.7 (95 reviews) |
| API | ||
| Whitelabel | Premium plan only |
Workflows Compared
In comparing the workflows of PhoneBurner and Myphoner, each platform offers a distinct approach to managing and dialing leads:
PhoneBurner's Workflow:
- Users filter and select leads, then start a dialing session in a new window.
- Prior to calling, users choose scripts, dispositions, voicemails, and caller ID.
Myphoner's Simplified Workflow:
- Leads are pre-organized into lists with pre-configured dialing settings.
- Users directly start working on the relevant queue where everything is set up, removing the need for additional session setup.
For seasoned PhoneBurner users, understanding Myphoner's terms can be helpful:
- PhoneBurner uses folders; Myphoner uses lists.
- PhoneBurner utilizes tags; Myphoner operates with state.
- PhoneBurner allow custom fields, Myphoner is all custom fields automatically configured from your import file
- Layouts in PhoneBurner; list-level field configuration in Myphoner.
- Searches in PhoneBurner; queue filters in Myphoner.
PhoneBurner vs. Myphoner - The Game Changers
- Acessibilidade
O Myphoner se destaca pela sua relação custo-benefício, particularmente atraente para usuários com volume moderado de chamadas. Seu modelo pré-pago oferece um custo de assinatura mais baixo com tarifas por minuto para chamadas, tornando-o uma escolha econômica para equipes que não estão constantemente envolvidas em chamadas de alto volume.
Essa estrutura de preços garante que os usuários paguem apenas pelo que usam, evitando taxas fixas mais altas de planos ilimitados quando um uso tão extenso não é necessário.
- Tratamento duplicado
Myphoner se destaca em sua abordagem para detecção e manuseio de duplicatas. Ao contrário do PhoneBurner, que requer pesquisa manual e fusão de duplicatas, o Myphoner identifica duplicatas antecipadamente, permitindo que os agentes as resolvam rapidamente.
Myphoner também oferece estratégias sofisticadas de desduplicação automatizada, fornecendo aos administradores ferramentas avançadas para gerenciamento e configuração eficiente de campanhas. Esse recurso não apenas agiliza a administração, mas também garante listas de contatos mais limpas e organizadas.
- Experiência de usuário
Myphoner oferece uma UI mais moderna, agilizando a experiência do agente com um fluxo de trabalho simplificado e intuitivo.
Esse design fácil de usar reduz a curva de aprendizado e aprimora as operações diárias, permitindo que os agentes se concentrem mais nas conversas de vendas em vez de navegar por interfaces de software complexas.
Obter Myphoner
Solução simples de rastreamento de leads por meio de um fluxo de trabalho de chamada fria exclusivo.
The Verdict
Choose PhoneBurner if you want:
High-Volume Calling: Ideal for operations with extensive call volumes, especially in B2C settings.
Robust CRM Integration: Offers in-depth, two-way CRM integration for comprehensive data syncing.
Feature-Rich for Intensive Users: Better suited for users requiring a wide range of features and customization.
Comprehensive Support Options: Includes phone support and extensive training resources.
Choose Myphoner if you want:
Cost-Effectiveness: More affordable for moderate call volumes with a pay-per-use model.
Simplified User Experience: Offers a modern UI with a more streamlined workflow.
International Calling: Supports a broader range of international calls, not limited to the US and Canada.
Advanced Duplicate Handling: Provides upfront duplicate detection and sophisticated deduplication strategies.
Confiável em todo o mundo
O que nossos clientes dizem sobre nós
“Fácil de usar e simples, mas ainda oferece um kit de ferramentas avançado para gerenciamento de leads. Não há mais necessidade de software de gerenciamento de leads pesado e caro :)”
“O Myphoner oferece total transparência sobre o desempenho de cada agente e a eficácia de nossas campanhas.”
“Myphoner é um deve ter para chamadas frias. É uma das ferramentas mais simples e eficientes com as quais já trabalhei. Nas poucas vezes que tive dúvidas, o atendimento ao cliente me ajudou em minutos!”
General FAQ Myphoner or PhoneBurner
- Which platform is more cost-effective for small teams?
Myphoner is generally more cost-effective for small teams with moderate call volumes due to its pay-per-use pricing model.
- Can PhoneBurner be used for international calls?
PhoneBurner only supports calls within the US and Canada, whereas Myphoner offers a broader range for international calls.
- Is Myphoner a real alternative to PhoneBurner?
Yes, Myphoner can be considered a real alternative to PhoneBurner, especially for certain types of users and organizations. While both are powerful tools for sales teams, Myphoner's strengths in cost-effectiveness for moderate call volumes, support for international calling, a more intuitive user interface, and sophisticated duplicate handling make it a viable choice for many businesses. Ultimately, the decision depends on specific requirements like call volume, CRM integration needs, budget constraints, and preferred workflow.
- Which platform should I choose if I need robust CRM integration?
If robust CRM integration is a key requirement for your sales operations, PhoneBurner may be the more suitable choice. PhoneBurner offers extensive and in-depth CRM integration capabilities, providing two-way syncing and comprehensive data alignment between the dialer and your CRM system. While Myphoner does offer CRM integration through platforms like Zapier and Zoho Flow, its capabilities may be more basic compared to PhoneBurner's more advanced integration features.
- Is there a significant difference in user interfaces between the two platforms?
Yes, Myphoner boasts a more modern and simplified UI, which may appeal to users seeking an intuitive user experience.